Returns & Exchanges

At The Official Kangol® Store, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return or exchange unworn items in their original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Pack and Ship

Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects the returned goods, we will process your refund or exchange within 7-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing